Terms of Service | Overleap

Last updated: 2026-10

1. Agreement Acceptance and Effectiveness

1.1 These Terms of Service (hereinafter referred to as "this Agreement") constitute a legal agreement between you and Wordgate LLC, which operates Overleap ("we" or "us"), regarding the use of Overleap network proxy services (hereinafter referred to as "the Service").

1.2 By registering an account, downloading and installing the client, accessing, or using the Service, you acknowledge that you have read, understood, and agree to be bound by all terms of this Agreement. If you do not agree to any terms of this Agreement, please do not use the Service.

1.3 If you are using the Service on behalf of a company or other legal entity, you represent and warrant that you have the authority to accept this Agreement on behalf of such entity, and that entity agrees to be responsible for your violation of this Agreement.

1.4 This Agreement takes effect from the date you first use the Service and remains in effect unless terminated in accordance with this Agreement.

2. Service Description

2.1 Service Content: Overleap provides network proxy services that help users securely access the internet through encrypted tunnel technology. Services include but are not limited to: VPN connections, traffic encryption, IP address protection, and other features.

2.2 Service Plans: The Service is provided on a subscription basis, including package options of different durations and features. Specific service content and pricing are subject to the display at the time of purchase.

2.3 Service Availability: We are committed to providing stable and reliable service but do not guarantee 100% uninterrupted service. We may temporarily interrupt service due to system maintenance, upgrades, or force majeure, and will try to notify users in advance.

2.4 Service Changes: We reserve the right to modify, update, or terminate certain service features with reasonable notice. Significant changes will be communicated to users in advance via email or in-app notification.

3. User Obligations and Responsibilities

3.1 Account Security: You are responsible for safeguarding your account credentials and must not lend your account to others. Any losses resulting from credential disclosure are your sole responsibility.

3.2 Legal Use: You agree to use the Service only for lawful purposes and to comply with all applicable laws and regulations in your region and the server locations.

3.3 Accurate Information: You agree to provide true, accurate, and complete information during registration and use, and to update it promptly to maintain accuracy.

3.4 Device Requirements: You are responsible for ensuring your device meets the minimum system requirements for using the Service and bear the risk of being unable to use the service properly due to device issues.

3.5 Third-Party Content: The content, privacy policies, and practices of any third-party websites or services you access through the Service are unrelated to Overleap, and you assume all associated risks.

4. Prohibited Activities

4.1 You may not use the Service for the following purposes:

(a) Engaging in any activities that violate applicable laws and regulations; (b) Transmitting or storing any content that infringes on others' intellectual property rights, privacy rights, or other legal rights; (c) Spreading viruses, malware, spam, or other harmful content; (d) Conducting cyberattacks, hacking, or attempting unauthorized access to others' systems; (e) Engaging in any activities that may damage, disable, overload, or impair our servers or network; (f) Interfering with other users' normal use of the Service; (g) Attempting to bypass any security features or access restrictions of the Service; (h) Reselling, renting, or commercially using the Service in any way without our written authorization.

4.2 Violation of the above provisions may result in suspension or termination of your account without refund. Serious violations may be reported to relevant law enforcement authorities.

4.3 Fair Use: The Service's network resources are shared by all users. If your traffic usage remains significantly and persistently above normal levels and affects other users' experience, we may notify you and apply speed limits to your account; if the situation does not improve after notice, we reserve the right to suspend or terminate the Service under Section 4.2. If you have sustained high-traffic needs, please contact us to learn about dedicated line options.

5. Service Availability and Disclaimers

5.1 Service Status: The Service is provided on an "as is" and "as available" basis. We do not guarantee that the Service will be uninterrupted, timely, secure, or error-free.

5.2 Network Conditions: Service quality may be affected by your internet connection, network congestion, and other factors beyond our control.

5.3 Third-Party Restrictions: Some countries or regions may restrict or prohibit the use of VPN services. You are responsible for understanding and complying with relevant regulations in your region.

5.4 Scheduled Maintenance: We regularly perform system maintenance and upgrades, typically with advance notice to users. Emergency maintenance may occur without advance notice.

5.5 Force Majeure: We are not liable for service interruptions caused by natural disasters, war, government actions, cyberattacks, or other force majeure events.

6. Payment and Billing

6.1 Fee Standards: Service fees are charged according to your chosen subscription plan, with specific pricing subject to the display at the time of purchase. Prices may vary due to promotional activities or region.

6.2 Payment Methods: We accept multiple payment methods, with all payments processed through secure third-party payment processors.

6.3 Auto-Renewal: Unless you cancel before the end of the current subscription period, subscriptions will auto-renew. Renewal prices may differ from the initial purchase price.

6.4 Price Changes: We reserve the right to adjust service prices. Price changes will take effect in your next subscription cycle, and we will notify you in advance.

6.5 Taxes: Displayed prices may not include applicable taxes. You are responsible for paying all taxes associated with your purchase.

7. Cancellation, Withdrawal and Refunds

7.1 Turning off renewal: You can turn off automatic renewal at any time. You keep access until the end of the period you've paid for and won't be charged again. Turning off renewal does not by itself withdraw from the contract or give you a refund.

7.2 14-day right to withdraw: For subscriptions billed by us (not through the App Store), you may withdraw within 14 days after each of these payments: (a) the first payment for a new subscription, including a subscription to a different plan; and (b) each renewal payment of an annual plan. Renewal payments of monthly plans are not covered.

7.3 Refund amount: Because you asked us to start the Service immediately, the refund is reduced in proportion to the days of the paid period that have passed when you tell us you are withdrawing, counting the day of payment. Your subscription and your access end when the refund is issued.

7.4 How to withdraw: Tell us by email at support@overleap.io (ideally from your account's email address, so we can find you quickly) or in any other clear way. You may use the model withdrawal form at the end of these Terms, but you don't have to. We will confirm the amount and refund it to your original payment method within 5 business days, and in any case within 14 days.

7.5 App Store purchases: Subscriptions bought through Apple's App Store are billed by Apple. Refunds are handled by Apple under its own policy; we can't issue them. If Apple refunds a purchase, the access it paid for ends.

7.6 Other refunds: Apart from Sections 7.2–7.5 and 8.3, payments are not refundable, including for partly used periods. If the Service is not provided as described or with reasonable care, you may be entitled to a remedy such as a price reduction under consumer law. Nothing in these Terms limits rights you have under the laws of your country.

7.7 Chargebacks: If a payment is fully refunded or disputed with your bank or card issuer, the subscription it paid for ends and your access stops. If a dispute is resolved in our favour, contact us and we will restore your access for the rest of the paid period.

8. Agreement Termination

8.1 User Termination: You may terminate this Agreement at any time by deleting your account. Deleting your account does not cancel a renewing subscription — cancel it first on your account page (or in your App Store settings), or you will continue to be charged. Unused time is not refunded on deletion; if you are entitled to a refund under Section 7.2, request it before deleting your account.

8.2 Our Termination: We reserve the right to suspend or terminate your account under the following circumstances:

(a) You violate any terms of this Agreement;
(b) Your account has been inactive for an extended period (over 12 months);
(c) As required by law or to cooperate with law enforcement investigations;
(d) We decide to discontinue providing the Service.

8.3 Termination Consequences: Upon Agreement termination:

(a) Your access to the Service will immediately cease;
(b) Your account data will be handled according to the Privacy Policy;
(c) Unused subscription time will not be refunded, except as set out in Section 7, at the end of this Section, or where required by law;
(d) Provisions of this Agreement regarding liability limitations, disclaimers, and dispute resolution remain in effect.

If we terminate under Section 8.2(b) or 8.2(d), we will refund the unused part of any prepaid period for subscriptions billed by us. For subscriptions bought through the App Store, you can request a refund from Apple.

9. Limitation of Liability

9.1 Service Disclaimers: To the maximum extent permitted by law, we are not liable for:

(a) Losses caused by service interruptions or unavailability;
(b) Data loss or damage;
(c) Third-party content you access through the Service;
(d) Any indirect, incidental, special, punitive, or consequential damages.

9.2 Liability Cap: In no event shall our total liability exceed the total service fees you paid to us in the 12 months preceding the claim.

9.3 Third-Party Actions: We are not responsible for the actions of third parties, including but not limited to:

(a) Websites or services you access;
(b) Payment processor actions;
(c) Network service provider actions.

9.4 Unforeseeable Losses: We are not liable for any losses that we could not reasonably foresee.

10. Terms Changes

10.1 Right to Modify: We reserve the right to modify this Agreement at any time. Modified terms will take effect upon posting.

10.2 Change Notification: Significant term changes will be notified through:

(a) Posting announcements in prominent locations on the website or app;
(b) Email notification to registered users;
(c) In-app push notifications.

10.3 Continued Use: Continuing to use the Service after notification of term changes indicates your acceptance of the modified terms. If you do not agree to the modified terms, you should immediately stop using the Service.

10.4 Historical Versions: You may contact us to obtain historical versions of this Agreement.

11. Contact Information and Dispute Resolution

11.1 Contact Information: If you have any questions or complaints about this Agreement, please contact us:

Email: legal@overleap.io

Post: Wordgate LLC (Overleap), 30 N Gould St Ste R, Sheridan, WY 82801, USA

11.2 Dispute Resolution: Any disputes arising from or related to this Agreement should first be resolved through friendly negotiation between the parties.

11.3 Applicable Law: The interpretation and enforcement of this Agreement shall be governed by applicable laws and regulations.

11.4 Severability: If any provision of this Agreement is found to be invalid or unenforceable, that provision shall be modified to the minimum extent necessary, and the remaining provisions shall continue in effect.

11.5 Entire Agreement: This Agreement (including the Privacy Policy and other referenced policies) constitutes the entire agreement between you and us regarding the Service, superseding all prior oral or written agreements.

Model withdrawal form

(Complete and return this form only if you wish to withdraw from the contract.)

To: Wordgate LLC (Overleap), 30 N Gould St Ste R, Sheridan, WY 82801, USA, support@overleap.io

I hereby give notice that I cancel my contract for the supply of the following service: Overleap subscription.

Ordered on: ___

Name: ___

Address: ___

Account email: ___

Date: ___