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Overleap(Overleap.io)ユーザーサービス契約

Last updated: 2026-09

1. Agreement Acceptance and Effectiveness

1.1 These Terms of Service (hereinafter referred to as "this Agreement") constitute a legal agreement between you and Overleap LLC regarding the use of Overleap network proxy services (hereinafter referred to as "the Service").

1.2 By registering an account, downloading and installing the client, accessing, or using the Service, you acknowledge that you have read, understood, and agree to be bound by all terms of this Agreement. If you do not agree to any terms of this Agreement, please do not use the Service.

1.3 If you are using the Service on behalf of a company or other legal entity, you represent and warrant that you have the authority to accept this Agreement on behalf of such entity, and that entity agrees to be responsible for your violation of this Agreement.

1.4 This Agreement takes effect from the date you first use the Service and remains in effect unless terminated in accordance with this Agreement.

2. Service Description

2.1 Service Content: Overleap provides network proxy services that help users securely access the internet through encrypted tunnel technology. Services include but are not limited to: VPN connections, traffic encryption, IP address protection, and other features.

2.2 Service Plans: The Service is provided on a subscription basis, including package options of different durations and features. Specific service content and pricing are subject to the display at the time of purchase.

2.3 Service Availability: We are committed to providing stable and reliable service but do not guarantee 100% uninterrupted service. We may temporarily interrupt service due to system maintenance, upgrades, or force majeure, and will try to notify users in advance.

2.4 Service Changes: We reserve the right to modify, update, or terminate certain service features with reasonable notice. Significant changes will be communicated to users in advance via email or in-app notification.

3. User Obligations and Responsibilities

3.1 Account Security: You are responsible for safeguarding your account credentials and must not lend your account to others. Any losses resulting from credential disclosure are your sole responsibility.

3.2 Legal Use: You agree to use the Service only for lawful purposes and to comply with all applicable laws and regulations in your region and the server locations.

3.3 Accurate Information: You agree to provide true, accurate, and complete information during registration and use, and to update it promptly to maintain accuracy.

3.4 Device Requirements: You are responsible for ensuring your device meets the minimum system requirements for using the Service and bear the risk of being unable to use the service properly due to device issues.

3.5 Third-Party Content: The content, privacy policies, and practices of any third-party websites or services you access through the Service are unrelated to Overleap, and you assume all associated risks.

4. Prohibited Activities

4.1 You may not use the Service for the following purposes:

(a) Engaging in any activities that violate applicable laws and regulations; (b) Transmitting or storing any content that infringes on others' intellectual property rights, privacy rights, or other legal rights; (c) Spreading viruses, malware, spam, or other harmful content; (d) Conducting cyberattacks, hacking, or attempting unauthorized access to others' systems; (e) Engaging in any activities that may damage, disable, overload, or impair our servers or network; (f) Interfering with other users' normal use of the Service; (g) Attempting to bypass any security features or access restrictions of the Service; (h) Reselling, renting, or commercially using the Service in any way without our written authorization.

4.2 Violation of the above provisions may result in suspension or termination of your account without refund. Serious violations may be reported to relevant law enforcement authorities.

4.3 Fair Use: The Service's network resources are shared by all users. If your traffic usage remains significantly and persistently above normal levels and affects other users' experience, we may notify you and apply speed limits to your account; if the situation does not improve after notice, we reserve the right to suspend or terminate the Service under Section 4.2. If you have sustained high-traffic needs, please contact us to learn about dedicated line options.

5. Service Availability and Disclaimers

5.1 Service Status: The Service is provided on an "as is" and "as available" basis. We do not guarantee that the Service will be uninterrupted, timely, secure, or error-free.

5.2 Network Conditions: Service quality may be affected by your internet connection, network congestion, and other factors beyond our control.

5.3 Third-Party Restrictions: Some countries or regions may restrict or prohibit the use of VPN services. You are responsible for understanding and complying with relevant regulations in your region.

5.4 Scheduled Maintenance: We regularly perform system maintenance and upgrades, typically with advance notice to users. Emergency maintenance may occur without advance notice.

5.5 Force Majeure: We are not liable for service interruptions caused by natural disasters, war, government actions, cyberattacks, or other force majeure events.

6. Payment and Billing

6.1 Fee Standards: Service fees are charged according to your chosen subscription plan, with specific pricing subject to the display at the time of purchase. Prices may vary due to promotional activities or region.

6.2 Payment Methods: We accept multiple payment methods, with all payments processed through secure third-party payment processors.

6.3 Auto-Renewal: Unless you cancel before the end of the current subscription period, subscriptions will auto-renew. Renewal prices may differ from the initial purchase price.

6.4 Price Changes: We reserve the right to adjust service prices. Price changes will take effect in your next subscription cycle, and we will notify you in advance.

6.5 Taxes: Displayed prices may not include applicable taxes. You are responsible for paying all taxes associated with your purchase.

7. Refund Policy

7.1 Refund Conditions: If you are not satisfied with the Service, you may request a refund within 7 days of initial purchase. Refund requests must meet the following conditions:

  • (a) First-time purchase of that package type;
  • (b) Account data usage has not exceeded 1GB;
  • (c) Account is in good standing and has not been suspended for violations.

7.2 Refund Method: Approved refunds will be returned to your account as wallet balance. Wallet balance can be used to:

  • (a) Purchase or renew any package service;
  • (b) Request withdrawal to a cryptocurrency wallet.

7.3 Refund Processing Time: Refund requests will be reviewed and processed within 3-5 business days. Refunds are immediately available once credited to your wallet.

7.4 Non-Refundable Cases: The refund policy does not apply to:

  • (a) Requests exceeding the 7-day refund period;
  • (b) Data usage exceeding 1GB;
  • (c) Accounts suspended or terminated for violations;
  • (d) Promotional packages or products explicitly marked as non-refundable.

8. Wallet and Withdrawals

8.1 Wallet Balance Sources: Wallet balance may come from refunds, promotional rewards, or other activity rewards.

8.2 Withdrawal Methods: We support withdrawing wallet balance to cryptocurrency wallets, with supported currencies including:

  • (a) USDT (TRC20/ERC20 networks)
  • (b) USDC (ERC20 network)
  • (c) Other mainstream cryptocurrencies (subject to actual support)

8.3 Withdrawal Fees: Withdrawals may incur fees, with specific fees displayed at the time of withdrawal request.

8.4 Processing Time: Withdrawal requests will be processed within 1-3 business days. Blockchain confirmation time depends on network conditions.

8.5 Address Responsibility: Please ensure you provide the correct wallet address and blockchain network. Losses due to incorrect addresses are the user's sole responsibility and cannot be recovered.

8.6 Minimum Withdrawal Amount: Withdrawals have a minimum amount limit, subject to the display on the withdrawal page.

9. Agreement Termination

9.1 User Termination: You may terminate this Agreement at any time by deleting your account. After account deletion, your subscription will immediately terminate without refund.

9.2 Our Termination: We reserve the right to suspend or terminate your account under the following circumstances:

  • (a) You violate any terms of this Agreement;
  • (b) Your account has been inactive for an extended period (over 12 months);
  • (c) As required by law or to cooperate with law enforcement investigations;
  • (d) We decide to discontinue providing the Service.

9.3 Termination Consequences: Upon Agreement termination:

  • (a) Your access to the Service will immediately cease;
  • (b) Your account data will be handled according to the Privacy Policy;
  • (c) Unused subscription time will not be refunded unless otherwise required by law;
  • (d) Provisions of this Agreement regarding liability limitations, disclaimers, and dispute resolution remain in effect.

10. Limitation of Liability

10.1 Service Disclaimers: To the maximum extent permitted by law, we are not liable for:

  • (a) Losses caused by service interruptions or unavailability;
  • (b) Data loss or damage;
  • (c) Third-party content you access through the Service;
  • (d) Any indirect, incidental, special, punitive, or consequential damages.

10.2 Liability Cap: In no event shall our total liability exceed the total service fees you paid to us in the 12 months preceding the claim.

10.3 Third-Party Actions: We are not responsible for the actions of third parties, including but not limited to:

  • (a) Websites or services you access;
  • (b) Payment processor actions;
  • (c) Network service provider actions.

10.4 Unforeseeable Losses: We are not liable for any losses that we could not reasonably foresee.

11. Terms Changes

11.1 Right to Modify: We reserve the right to modify this Agreement at any time. Modified terms will take effect upon posting.

11.2 Change Notification: Significant term changes will be notified through:

  • (a) Posting announcements in prominent locations on the website or app;
  • (b) Email notification to registered users;
  • (c) In-app push notifications.

11.3 Continued Use: Continuing to use the Service after notification of term changes indicates your acceptance of the modified terms. If you do not agree to the modified terms, you should immediately stop using the Service.

11.4 Historical Versions: You may contact us to obtain historical versions of this Agreement.

12. Contact Information and Dispute Resolution

12.1 Contact Information: If you have any questions or complaints about this Agreement, please contact us:

Email: legal@overleap.io

12.2 Dispute Resolution: Any disputes arising from or related to this Agreement should first be resolved through friendly negotiation between the parties.

12.3 Applicable Law: The interpretation and enforcement of this Agreement shall be governed by applicable laws and regulations.

12.4 Severability: If any provision of this Agreement is found to be invalid or unenforceable, that provision shall be modified to the minimum extent necessary, and the remaining provisions shall continue in effect.

12.5 Entire Agreement: This Agreement (including the Privacy Policy and other referenced policies) constitutes the entire agreement between you and us regarding the Service, superseding all prior oral or written agreements.

連絡先情報

本利用規約についてご質問がございましたら、当社の法務チームまでお問い合わせください

legal@overleap.io

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